A Comprehensive Guide to Employee Handbooks: What Employers Need to Know
Kim from Tick HR Solutions
An employee handbook is much more than just a document; it’s a fundamental tool for creating a transparent and cohesive workplace. At Tick HR Solutions, we understand how crucial it is to have a well-crafted handbook that truly reflects your company’s values and objectives.” Here’s our guide to help you develop an effective employee handbook:

Kim from Tick HR Solutions highlights the importance of a well-crafted employee handbook for your business.
What is an Employee Handbook?
Kim explains that an employee handbook is an essential resource every business should have. Its main purpose is to communicate your company’s values, policies, and rules clearly to both new and current employees.
As your business grows, having a comprehensive staff handbook becomes increasingly important it sets out policies, procedures, mission statements, and expectations for your team.
Kim also highlights that an employee handbook introduces new hires to your company, explaining who you are, how you operate, and what you expect from them in terms of behaviour and performance.
She recommends providing new employees with a copy of the handbook on their first day or even earlier as part of their onboarding process. Sending it along with a welcome letter helps set the right tone from the start.
Why is an Employee Handbook Important?
Having all your policies and procedures in one accessible place makes life easier for everyone. It helps staff understand how to report absences, what sick pay they’re entitled to, and how to request holiday leave. It acts as a quick reference guide, saving both employees and employers time, employees can find answers without needing to ask, and employers avoid unnecessary questions.
What Should Be Included in an Employee Handbook?
There’s no one-size-fits-all approach. Your handbook should be tailored to your specific business needs. Typically, it might include:
- Welcome note
- Company background and history
- Your company culture and approach
- Working hours and conditions
- Overtime and Time Off in Lieu (TOIL)
- Pay reviews and salary policies
- Holiday requests and reporting absences
- Employee benefits
- Training and development programs
- Performance management and appraisals
- Disciplinary and grievance procedures
- Policies on drugs and alcohol
- Equal opportunities and diversity policies
- Flexible working and family-friendly policies
- Policies on bullying and harassment
- Leave policies (maternity, paternity, adoption)
- Data protection and confidentiality
- Whistleblowing procedures
- Dress code expectations
- Social media, email, internet, and mobile phone use
- Diversity and inclusion initiatives
What are Company Policies and Procedures?
Policies and procedures give employees a clear understanding of your workplace expectations. Policies are the guiding principles, while procedures outline how to implement them, the step-by-step processes for dealing with specific situations. Having properly documented and legally compliant policies helps protect your business from legal risks and ensures everyone understands their responsibilities.
Why Choose Tick HR Solutions for Your Employee Handbook and Policies?
At Tick HR Solutions, we craft employee handbooks in plain English that truly reflect your company’s culture and style. We know it can be tricky to know what to include or where to start, so our team takes the time to get to know your business. We deliver a unique, tailored handbook that aligns with your values while meeting all legal requirements.
Kim also reassures us that our support doesn’t end once your handbook is drafted. Whether you need help updating it or adding new policies down the line, our team is here to support you long-term. Whatever your needs, we aim to make your employee handbook a reliable resource that supports a positive, productive, and trustworthy workplace.
Following these guidelines will help you create a comprehensive handbook that not only informs your staff but also nurtures a strong, respectful company culture.
We’re here to help you craft a handbook that’s as unique as your organisation.
Call Kim on 07495 194 603