Why is learning and development important for organisations? L&D is the process of continuously improving employee capabilities in the workplace to ensure organisations can be successful in the...
Debriefing – What Is it? Why do it? How is it done?
Debriefing - What Is it? Why do it? How is it done? Debriefing is a report of a mission, a project, or information that has been obtained. It is a structured process following an exercise, project...
Why is good customer service important for my business?
Why is good customer service important for my business? So, you have a fantastic product, but if your customer service is unhelpful, unreliable, or just plain hard for people to be able get in...
Retaliation by workers could become a new issue
Retaliation by workers could become a new issue The Great Resignation, a decision by millions of workers to leave their jobs during the Pandemic has shown signs of decreasing, but that is not a...
T – Levels
Understanding T-Levels T-levels explained T-levels are a government-backed, career focused qualifications for 16 to 19 year olds, with many going on to study a T-level straight after their GCSEs....
Make your values mean something, as more staff quit their job
Research by Amba has revealed that around two in five (42%) of employees feels that their employer doesn’t share their values/expectations.
How do we boost employee morale & motivation at work in 2023
Without high morale in the workplace, your company will suffer. Boosting morale at work will help increase employee engagement and performance and this will have a very positive impact on the business’ performance.
Understanding employee engagment
Understanding employee engagement Employee Engagement Employee engagement is a workplace approach (a measure) resulting in the right conditions for all its employees of an organisation to give...
How you can become a better listener?
How you can become a better listener? How you can become a better listener? Listening is often something that we take for granted. It is common that people often hear what is being said but...
Leadership vs Management
What is the difference in Leadership & Management? There is a difference between Leadership & Managers. Do you remember the TV sitcom The Office? It was a show about a paper company Wernham...